Cookie Policy

Last Updated: June 4, 2026

1. Introduction

Welcome to Pizzana. We are committed to being transparent about the technologies we use on our website. This Cookie Policy explains what cookies are, what types of cookies we use, why we use them, and how you can control or disable them.

This policy applies to all pages and services available through pizzana-delivery.rest, including our online food ordering system, delivery tracking features, promotional pages, and any other digital services we provide.

This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service. If you have any questions about how we use cookies, please contact us at [email protected].

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet, or other internet-enabled device) when you visit a website. They are widely used to make websites work more efficiently, to improve user experience, and to provide website owners with analytical information about how their site is being used.

Cookies are created by the web server and sent to your browser, where they are stored. Each time you visit the same website, your browser sends the cookie back to the server, allowing the website to recognize your device and remember certain information about your preferences or previous interactions.

Cookies do not typically contain personally identifiable information on their own, but in some cases, personal data we store about you may be linked to information stored in or obtained from cookies. In such cases, our Privacy Policy applies in addition to this Cookie Policy.

2.1 First-Party vs. Third-Party Cookies

Cookies can be categorized based on who sets them:

  • First-Party Cookies: These are cookies set directly by Pizzana on our website (pizzana-delivery.rest). They are used to improve your experience on our site and are only readable by us.
  • Third-Party Cookies: These are cookies set by external services and partners that appear on our website, such as Google Analytics, Google Ads, or social media platforms. These third parties may use cookies to track your online activity across different websites.

2.2 Session vs. Persistent Cookies

  • Session Cookies: These are temporary cookies that exist only during a single browsing session. They are deleted automatically when you close your browser. Session cookies help us provide a seamless experience as you navigate through our website.
  • Persistent Cookies: These cookies remain on your device for a set period of time or until you manually delete them. They allow our website to remember your preferences and actions over multiple visits.

3. Types of Cookies We Use

We use the following categories of cookies on pizzana-delivery.rest:

3.1 Strictly Necessary (Essential) Cookies

These cookies are essential for the basic functioning of our website and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging into your account, filling in forms, or placing a food order. Without these cookies, services you have requested cannot be provided.

You can set your browser to block or alert you about these cookies, but doing so will cause some parts of the website to stop working correctly. These cookies do not store any personally identifiable information beyond what is strictly necessary for the functionality they support.

3.2 Analytics and Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are the most and least popular and see how visitors navigate through our site. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization on our website. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly. Functional cookies allow our website to remember choices you make (such as your preferred pizza toppings, delivery address, or preferred language) to provide a more personalized experience.

3.4 Advertising and Targeting Cookies

These cookies may be set through our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

4. Specific Cookies We Use

The table below provides detailed information about the specific cookies used on pizzana-delivery.rest:

Cookie Name Provider Type Purpose Duration
session_id Pizzana (First-Party) Essential Maintains your login session and shopping cart while you browse the website and place orders. Session (deleted when browser is closed)
csrf_token Pizzana (First-Party) Essential Security cookie used to prevent cross-site request forgery attacks during form submissions and checkout. Session
cart_data Pizzana (First-Party) Essential Stores your current shopping cart contents so your order is preserved if you navigate away from the page. 7 Days
user_preferences Pizzana (First-Party) Functional Remembers your preferences such as delivery address, saved payment methods, and favorite menu items. 1 Year
cookie_consent Pizzana (First-Party) Essential Stores your cookie consent preferences to ensure we respect your choices on subsequent visits. 1 Year
delivery_location Pizzana (First-Party) Functional Remembers your most recently used delivery address to speed up the ordering process on future visits. 30 Days
_ga Google Analytics (Third-Party) Analytics Registers a unique ID used to generate statistical data on how you use the website. Used to distinguish unique users by assigning a randomly generated number. 2 Years
_gid Google Analytics (Third-Party) Analytics Registers a unique ID used to generate statistical data on how you use the website. This cookie is used to distinguish users and expires quickly. 24 Hours
_gat Google Analytics (Third-Party) Analytics Used to throttle request rate to Google Analytics servers, limiting the number of data collection requests during periods of high traffic. 1 Minute
_gcl_au Google Ads (Third-Party) Advertising Used by Google AdSense to experiment with advertisement efficiency across websites using their services. Tracks conversions from Google Ads and links ad clicks to actions taken on our website, such as completed orders. 90 Days
_fbp Facebook/Meta (Third-Party) Advertising Used by Facebook to deliver and measure advertising, including remarketing campaigns. Enables Facebook to show you relevant ads based on your visit to our website. 90 Days
fr Facebook/Meta (Third-Party) Advertising Used by Facebook to show relevant advertisements based on your browsing behavior. Contains a unique browser and user ID combination for targeted advertising. 90 Days
_hjSessionUser Hotjar (Third-Party) Analytics Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Ensures data from subsequent visits to the same site are attributed to the same user ID. 1 Year
_hjSession Hotjar (Third-Party) Analytics Holds current session data including session start time, whether Hotjar has shown a survey, and whether the current session is included in Hotjar sampling. 30 Minutes

5. Why We Use Cookies

We use cookies for the following purposes:

  • To enable core website functionality: Cookies allow you to log into your account, maintain your shopping cart, complete the checkout process, and place food orders seamlessly.
  • To improve security: Certain cookies help us detect fraudulent activity and protect your account and personal information.
  • To analyze website performance: Analytics cookies help us understand how visitors interact with our website, which pages are most visited, and where improvements can be made to enhance your experience.
  • To personalize your experience: Functional cookies allow us to remember your preferences, saved addresses, and past orders so you can reorder your favorites more quickly.
  • To deliver relevant advertising: Advertising cookies help us show you relevant promotions and deals both on our website and on other platforms you visit, based on your interests and browsing history.
  • To measure marketing effectiveness: We use cookies to track how well our advertising campaigns are performing and to understand which channels are driving the most orders.

6. Legal Basis for Using Cookies

As a business operating in the United States, our use of cookies is guided by applicable federal and state privacy laws, including:

  • The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA): If you are a California resident, you have rights regarding your personal information, including data collected through cookies. Please see Section 9 below for more details.
  • The Federal Trade Commission (FTC) Act: We are committed to transparent and fair data practices as required by the FTC, including clearly disclosing our use of tracking technologies.

For essential cookies, we rely on our legitimate interest and the necessity to provide our services. For analytics, functional, and advertising cookies, we rely on your consent, which you can withdraw at any time.

7. How to Manage and Disable Cookies

You have several options for controlling how cookies are used when you visit our website. Please note that restricting cookies may impact the functionality of our website and your ability to place orders or access certain features.

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options," "Settings," "Preferences," or "Privacy" menu of your browser. Below are links to cookie management instructions for the most commonly used browsers:

7.2 Opt-Out Tools for Third-Party Cookies

You can opt out of specific third-party cookies using the tools provided by those companies:

Google Analytics

To opt out of being tracked by Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on. You can also adjust your Google ad settings at Google Ads Settings.

Google Ads

You can manage your Google advertising preferences and opt out of personalized ads by visiting Google Ads Settings or by using the Network Advertising Initiative (NAI) opt-out tool.

Facebook / Meta

You can control how Facebook uses cookies for advertising by visiting your Facebook Ad Preferences page. You can also opt out of interest-based advertising through the Digital Advertising Alliance (DAA) opt-out tool.

Network Advertising Initiative (NAI)

The NAI provides a centralized opt-out mechanism for many advertising networks. You can access it at optout.networkadvertising.org.

Digital Advertising Alliance (DAA)

The DAA's opt-out tool allows you to opt out of interest-based advertising from many participating companies. Visit optout.aboutads.info to manage your preferences.

7.3 Mobile Device Settings

If you access our website on a mobile device, you can control advertising cookies through your device's settings:

  • iOS (iPhone/iPad): Go to Settings > Privacy & Security > Tracking to manage app tracking permissions. You can also limit ad tracking in Settings > Privacy & Security > Apple Advertising.
  • Android: Go to Settings > Google > Ads to opt out of ads personalization.

8. Impact of Disabling Cookies

While you have the right to disable or restrict cookies, doing so may significantly affect your experience on pizzana-delivery.rest. The following impacts may occur depending on which cookies you disable:

Cookie Type Disabled Potential Impact
Essential Cookies You may not be able to log in to your account, maintain items in your shopping cart, complete the checkout process, or place food orders. Core website functionality will be severely impaired.
Functional Cookies Your saved delivery addresses, preferences, and favorite orders will not be remembered between visits. You will need to re-enter this information every time you use the website.
Analytics Cookies We will be unable to track website performance or understand how visitors use our site. This may affect our ability to improve our services and website experience over time. Your browsing experience will not be directly affected.
Advertising Cookies You will still see advertisements, but they will be less relevant to your interests. You may see more generic or repeated ads. Our ability to measure the effectiveness of our marketing campaigns will be limited.

9. Your Privacy Rights

Depending on where you are located, you may have specific rights regarding the personal data collected through cookies:

9.1 California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know: You have the right to know what personal information is collected about you through cookies and how it is used and shared.
  • Right to Delete: You have the right to request deletion of personal information we have collected from you through cookies, subject to certain exceptions.
  • Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information. Some of our third-party advertising cookies may involve the "sale" or "sharing" of personal information as defined under the CPRA. You can exercise this right by using the opt-out tools listed in Section 7 or by contacting us at [email protected].
  • Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information collected through our website.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise any of these rights, please contact us using the information provided in Section 11 below.

9.2 All Users

Regardless of your location, you can always:

  • Withdraw your consent to non-essential cookies at any time by adjusting your browser settings or using our cookie preference center (where available).
  • Request information about the personal data we hold about you by contacting us at [email protected].

10. Cookies and Children

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children through cookies or any other means. If you believe that a child under 13 has provided us with personal information, please contact us immediately at [email protected]. We will take steps to delete such information as quickly as possible.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, legal requirements, or our business practices. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you through our website or via email.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of pizzana-delivery.rest after any changes to this policy constitutes your acceptance of the updated Cookie Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us using any of the following methods:

Pizzana — Cookie Policy Contact Information

Company: Pizzana

Website: pizzana-delivery.rest

Email: [email protected]

We aim to respond to all cookie-related inquiries within 30 business days. If you are a California resident submitting a request under the CCPA/CPRA, we will respond within the timeframes required by law.